Business Continuity and Disaster Recovery Services

Business continuity and disaster recovery services help an organization continue or restore critical operations after data loss, hardware failure, ransomware, cloud outage, facility disruption, or another major event. Reliable designs and manages approved backup and recovery systems around business priorities, recovery time objectives, recovery point objectives, testing, documentation, and clearly assigned responsibilities.

Data Protection

How We Safeguard Your Business

Immutable Backup

Backups matched to what matters. One-size backup always fails someone, so we match the tool to the workload: Dropsuite for cloud data in Microsoft 365 and Google Workspace, Veeam with Wasabi for servers, Synology C2 for NAS devices, and FortiManager for FortiGate firewall configurations. Your cloud backups in Dropsuite are immutable, meaning nothing can alter or encrypt them after they are written, and they are stored across multiple AWS regions with retention set to your needs, indefinite by default.

Disaster Recovery

The technology, procedures, people, and priorities used to restore systems and data after a major disruption.

Business Continuity

The broader plan for keeping critical business functions operating during and after disruption, including people, communications, facilities, vendors, and manual workarounds.

RPO

Recovery Point Objective (RPO) is the maximum acceptable amount of data loss measured in time. A four-hour RPO means the organization could lose up to four hours of changes.

RTO

Recovery Time Objective (RTO) is the target amount of time to restore an agreed system or business function. It is a planning objective, not an unconditional guarantee.

Restore Testing

A backup you have never tested is a guess. We restore-test Dropsuite backups on request, and any failed backup triggers an alert we investigate the same day, not weeks later when you actually need it. Automated restore testing for server backups is rolling out now.

Key Offerings

What the service can include

01

Business impact and dependency review for critical systems and workflows.

02

RTO and RPO planning based on business impact and technical feasibility.

03

Backup architecture, retention, replication, encryption, immutability, and access controls.

04

Monitoring of approved backup jobs, storage, alerts, and failures.

05

Scheduled restore testing and evidence within the agreed scope.

06

Clear ownership, no gaps. For managed partners, we handle setup, monitoring, restores on request, and building the recovery plan. You set the priorities and help shape that plan around what your business cannot afford to lose. Co-managed arrangements are tailored to your team.

07

Microsoft 365, server, cloud, application, and endpoint protection where supported and selected.

08

Ransomware recovery planning and separation of backup administrative access.

09

Lifecycle and capacity reviews for backup infrastructure and storage.

10

High-availability, rapid virtualization, alternate-site, and managed recovery capabilities.

Backup

Backup is not the same as a recovery plan

A successful backup job does not prove that the business can recover. The organization also needs to know which systems must be restored first, how long recovery may take, who can authorize the work, how access is protected, which vendors are involved, what dependencies exist, and how employees and customers will be informed. Read more about backup and disaster recovery in Frisco. We design the same resilient backups for Plano businesses.
Recovery Planning

Recovery planning process

Pricing

What affects pricing

Pricing depends on things like data volume, retention, recovery objectives, replication, cloud storage, and recovery infrastructure, plus testing frequency, application complexity, location count, compliance needs, and how much managed response is required.
Services

Key Service Details

Backup Design & Management

Reliable recovery starts with backups that are designed around understanding your organization’s needs. We manage and deploy backup systems across servers, virtualization platforms, Microsoft 365 environments, and critical business infrastructure. Our focus is on your unique retention policies and recovery priorities, rather than just default settings.

Cloud Replication & Offsite Backups

Cloud replication helps businesses maintain recoverable copies of systems and data even when primary infrastructure becomes unavailable. We implement offsite backup strategies designed around redundancy, retention management, recovery flexibility, and operational continuity across both onsite and hosted environments.

Infrastructure Redundancy

Resilient operations depend heavily on reducing single points of failure across servers, networking, storage, and connectivity. We design environments around redundancy, virtualization, failover planning, and recovery-focused infrastructure strategies that help reduce operational disruption during outages and hardware failures.

Backup Verification & Testing

Backups should be verified regularly instead of assumed to be recoverable during an emergency. Our Business Continuity & Disaster Recovery (BCDR) strategy includes reviewing backup health, performing recovery validation, and testing restore processes to help ensure systems, files, and virtual environments can actually be recovered when needed.

Industries

Built For Businesses Like Yours

Reducing downtime for systems financial teams rely on every day.

Downtime can quickly affect client communication, operational deadlines, and access to financial systems across the organization. Layered backups, cloud replication, and resilient infrastructure help improve recoverability while reducing dependence on single points of failure.

Helping firms reduce the impact of outages on deadlines and client work.

Law firms often manage large volumes of sensitive documents and time-sensitive communication across multiple systems. Layered backup strategies and offsite replication help improve resiliency while reducing the operational impact of unexpected disruptions.

Infrastructure resiliency for operations that need to keep moving.

Manufacturing operations often rely on infrastructure that cannot tolerate extended downtime or failed recovery processes. Resilient backup environments and recovery-focused infrastructure design help improve operational continuity to keep production moving.

Backup strategies that let your team get back to serving the community.

Many nonprofits and churches operate with limited internal IT resources while still depending heavily on technology throughout the organization. Strong backup strategies and recovery planning help improve operational stability and reduce the impact of infrastructure failures or security incidents.

FAQS

Frequently Asked Questions

Backup creates recoverable copies. Disaster recovery defines how systems, data, people, vendors, and priorities are coordinated to restore operations after a major disruption.

Yes. We restore-test on request, and a failed backup triggers an alert we investigate the same day. Automated restore testing for servers is rolling out now, because a backup only counts if it comes back.

RTO is the target time to restore a service. RPO is the maximum acceptable amount of data loss measured in time. Both must be approved by business leadership and tested against technical capabilities.

Microsoft provides platform resilience and retention features, but organizations must determine whether those features meet their retention, deletion, recovery, legal, and operational requirements. Reliable can assess the gap and recommend an approved solution.

Ransomware cannot encrypt what it cannot touch. Your cloud backups are immutable, so they cannot be changed or encrypted after they are written, and they live across multiple AWS regions. Retention is set to your needs and indefinite by default, so a clean copy is always waiting.

Recovery objectives should be defined and tested, but actual recovery can be affected by the event, affected systems, data volume, dependencies, access, vendors, and damage. Commitments must be stated precisely in the agreement.

Contact us today for more information!