Managed IT, Cybersecurity, Microsoft 365, backup, and network support from a Texas-based team that keeps technology secure, stable, and easier to manage.
Headquartered in Frisco, we deliver managed IT services across Frisco and the surrounding metro. We also support IT and cybersecurity for Dallas businesses throughout the area. Supporting businesses since 2007. Remote and onsite service across DFW and North Texas.
Technology should help people work, serve customers, and grow the business. It should not create a constant cycle of recurring problems, unclear ownership, security gaps, and vendor handoffs.
Technical recommendations are explained in business language, with the reason, priority, impact, and next step made clear.
Monitoring, maintenance, documentation, and planning reduce the number of issues that become emergencies.
Reliable is headquartered in Frisco and supports organizations across DFW and North Texas through remote and onsite service.
Identity, endpoint, email, network, backup, and Microsoft 365 protections are considered as part of the operating environment rather than separate afterthoughts.
Reliable helps prioritize what should be addressed now, what can be phased, and what should be measured over time.
Texas Legends, NBA G League
2024 · 2025 · 2026
MSSP Partner
Member Since 2019
See what other business leaders are saying about us.
I have been a client and worked with Jason and the team at Reliable Technology since 2007. I work with IT companies across the state of Texas and Reliable Technology is the best in the business. Their responsiveness, professionalism, and expertise is superb. I’ve referred my own clients to Reliable Technology with complete confidence that they will do the right thing.
Gateway Cabling
As president of multiple ministries and business organizations, I have utilized Reliable Technology Services for years to assist and run various IT aspects of my organization. They are very responsive and reasonably priced. Reliable Technology understands IT, data, telephony, etc. but most importantly, I value their integrity and ability to do things correctly.
Steve McCool
We have worked with Reliable Technology for a few years now and find them to be both reliable and competent. Reliable Technology has always provided us with knowledgeable people for the specific issue we have. We look forward to continuing to work with them as a key partner.
We are so pleased to partner with Reliable Technology. They have helped us move in a positive direction in a short amount of time. Jason and his team took the time to tour the Children’s Advocacy Center and learn about the essential services we offer to children impacted by abuse and neglect. They understand the importance of this work and how our partnership with Reliable impacts our staff’s ability to do great work.
Since Reliable Technology took over, our network performance has greatly improved. They have worked to ensure we now have a secure infrastructure. The team at Reliable has been kind and responsive. We trust our IT support for the first time in many years and look forward to continuing to partner with Reliable Technology.
Reliable Technology has been our outsourced IT solution for a number of years. As a growing law firm, we need technology that is dependable and up-to-date. With so much of our work performed electronically, any outage impairs our ability to serve our clients and cuts directly into our bottom line. Working with our technology partners at Reliable, we feel that our data is secure and the tools we use for business will be available at all times for our business purposes. Their staff is professional, and we get an immediate response on any problem or concern that may arise. We recommend Reliable Technology’s services for any business needing outsourced IT support. Please contact me via email for additional details if necessary.
Plunk Smith, PLLC
The last company I worked for had IT services in house. I was a little reluctant about having this service managed by a 3rd party. I was concerned about response time, etc. I have been extremely pleased with how responsive Reliable has been. Their service team is extremely knowledgeable and always willing to help.
Big Game USA
From the very first in-person meeting, it was evident that this team knew exactly what needed to be done. They quickly assessed our infrastructure, identified deficiencies, and developed a clear and structured plan of action. They provided a detailed timeline and checklist outlining what would be completed, how it would be executed, and when each milestone would be achieved. They walked us through every phase, simplified complex requirements when needed, and made sure we were comfortable and confident moving forward.
I would highly recommend them to any organization — especially small to mid-sized businesses navigating cybersecurity compliance requirements. Their professionalism, technical expertise, and dedication to client success have been invaluable to us. We did not simply change IT providers — we secured a strategic partner who has strengthened our operations, elevated our security posture, and positioned our company for long-term success.
National Frame Rail
Layered protection for users, identities, endpoints, email, networks, and Microsoft 365.
We built this company on the idea that technology should be straightforward and the people delivering it should be accessible.
Reliable learns how the organization operates, what is creating friction, and who owns each part of the current environment.
The team reviews infrastructure, support, security, Microsoft 365, backup, documentation, and priority risks within the agreed scope.
Reliable presents the most important findings, recommended service model, implementation sequence, and budget considerations.
Approved systems, access, documentation, tools, vendors, and support processes are organized into a controlled onboarding plan.
Service performance, risk, projects, and business priorities are reviewed on a defined schedule.
Reliable primarily supports growing organizations that need dependable business IT, cybersecurity, Microsoft 365, backup, networking, compliance readiness, or co-managed support.
Yes. Reliable provides approved onsite support across DFW and North Texas in addition to remote support.
Yes. Co-Managed IT can provide additional monitoring, tools, documentation, security expertise, project capacity, or escalation support while the internal team retains its role.
Reliable reviews the agreed areas of the environment, identifies the highest-priority operational and security gaps, and provides a practical sequence of recommended next steps.
Pricing depends on user and device counts, locations, support hours, existing technical debt, security requirements, compliance obligations, on-site needs, and the selected service model. Reliable provides a scoped proposal after discovery and assessment.
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